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Does anyone have an idea ?

Ctparent's picture

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Ok I am asking everyone out their even you lurkers if you have any clue how to get out of a cell phone contract. I have Sprint and they have *issed me off for the last time. I am sick of dealing with people from out of the Country who can't communicate or understand what I am trying to say. This time I asked them for a change in my contract but instead she added it and I get a whopping $213.00 bill. I need advice here. I am going to ask for a copy of my contract.

Faith's picture

Just browsing ... & saw your post ... U didn't receive or don't have (a copy of) the contract? I can’t be certain how Sprint currently signs people up, & since we haven't been w/ Sprint in a long time … either U &/or hubbie signed a very long contract at the start of your time w/ Spring – that said … if U did everything online … that is a horse of another color but just a wrinkle.

If U want I will find & post a link online -- I know Sprint's contract is out there ... everything’s out ‘there’ …. So keep me posted...

~Faith

PS There R a # of forums out there that address what U R asking & more -- & not just 4 Sprint but all the cell providers ... let me know how much info U need/want ... many of the posters are ex-employees ... LOL

Ctparent's picture

I ended up calling Sprint and talked to an Indian man who was not helpful so I told him to put me through to the cancellation department and got satisfaction. They ended up taking almost $88.00 off my bill and when I told them that I was thinking about going to Verizon cause of using minutes they gave me and extra 300 minutes a month so far I am going to stay with them and see what happens. I know if I change carriers I will have to shell out a few hundred dollars for three phones possibly four.

Faith's picture

Cool ... I found several sites, one that was actually named something like: "www.howdoigetoutofmycellcontracthelpmeiamdespereate.com" LOL ... Sprint was specifically named as a cell carrier who will basically, eventually give in, just 2 get ‘rid’ of the nuisance customer. Reading one guy’s account of his “experience”, I couldn’t help but be reminded of where the 'squeaky wheel gets the oil' idea originated ... Christ, Himself. There is a parable in Luke 17 wrt the persistent widow. This widow petitioned a judge, over & over & over & over & over ... asking him each time 2 grant her justice against her adversary. The judge clearly could care less about her plight BUT the widow was *SO* relentless in her pleas, the judge finally got 2 the point that he gave the widow what she wanted simply 2 get rid of her. Christ was using the parable 2 teach His disciples that they should *always* pray & *never* give up when petitioning B4 God 4 something/someone. So being relentless in the "squeaky wheel gets the oil" sort of way has been around, so 2 speak, for quite a long time, … & evidently still works in our modern day & age … well 4 some situations anyway.

~Faith

PS CT - I’m going 2 post a separate post on your blog since the topic is cell phones & it makes a good segue 2 provide a useful site for parents who have teens, whose cell phones R in/under their parents’ names. Oh & HMD!! (Code: Happy Mother's Day!! LOL)

Faith's picture

Since CT’s blog is about cell phones … I figured this would be a good spot 2 post this info; especially 4 any parent whose kid has a cell phone that is in YOUR (i.e., parent’s) name.

Our caller id ‘reports’ all incoming cells as: “Pennsylvania (724) 123-4567” & our particular phone's memory stores 100 incoming ID’s & the list of 'PA 724-123-4567' #’s I've seen boggles my mind! How could one tween have that many friends who *all* have cells? So when the 'reg' phone is tied up by endless tween talk :=) & the topic is *so* important that I have missed important calls because she has made the unilateral decision 2 ignore a call waiting beep (that BTW displays who is calling in) - this became an 'issue' 2 solve. I have no problem letting her use the extra cell if the call is FREE (i.e., nights & weekends, OR Verizon cell 2 cell). But surprise, surprise -- what is often asked & answered is what they *want* 2 be true (i.e., every friend has a Verizon cell - "... seriously Mom, they really do *have* Verizon!" So when I stumbled upon this telecommunication site that matches nationwide which cell (or landline) company has which exchanges … the 'issue' was solved.

So this site may be of use 2 others out in blog_land :=)... esp since many cell companies R permitting cell 2 cell btwn ‘rival’ companies. Here is link, it appears 2 B updated weekly & I tested it -- 2 clicks worked 4 me, but did transport me out of YC blog_land (i.e., it will not open a new browser window). http://www.telcodata.us/telcodata/telco?npa=724&exchange=831

~Faith

PS The site is interactive & pretty much self explanatory – but if what U come up w/ makes no sense – just post & I’ll try 2 'translate' 4 U.

Jeff's picture

Faith:

Just wanted to make you aware that the site correctly identifies the carrier that originally owned the number but as individuals port from one carrier to another it may not be accurate. The exchanges have all started to become "shuffled" in a sense with number portability

J

Faith's picture

Your points R absolutely correct ... thank you!

~Faith

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